Job Opening in United Airlines

shruti_28751's picture
Monday, April 10, 2017 - 11:00
Announcements Details: 

Manager - Enterprise Analytics

Level 4




Team Overview

United Airlines’ Enterprise Data Analytics department partners with business and technology leaders across the company to transform data analytics into a competitive advantage. An offshore team based in Delhi, India will work closely with this group and support it with complementing skills and capabilities. The key objectives are to improve operating performance, boost customer experience and drive incremental revenue by embedding data in decision making across all levels of the organisation.


 Role Overview

The team is currently looking for a leader who has a passion for data and analytics with the willingness to dig deep into details as well as the ability to assess the big picture. Developing and maintaining strong relationships with key stakeholders in the US as well as training and retaining key talent within the offshore team are keys to success in this role. This role will require strategic thinking and strong client focus. High-level responsibilities of the role include:



·  Manage a team of data analysts by guiding them on modeling techniques, approaches and methodologies

·  Execute solutions to business problems using data analysis, data mining, optimisation tools, statistical modeling and machine learning techniques

·  Continuously develop and demonstrate improved analysis methodologies

·  Ensure alignment and prioritisation with business objectives and initiatives – help business owners make faster, smarter decisions

·  Encourage development and sharing of internal best practices and foster collaboration with internal and external teams

·  Create and develop presentations for United leadership and external stakeholders


 This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.



·  Bachelor's degree required

·  Master's Degree in a quantitative field like Math, Statistics, Operations Research and/or MBA preferred




·  Deep technical experience in distributed computing, machine learning, and statistics-related work

·  Hands on experience in setting up using Big Data ecosystems like Hadoop/Spark

·  Proven comfort and an intellectual curiosity for working with very large sets of data, pulling in relevant team members to address identified – and sometimes undiscovered – needs

·  Basic programming skills for web scraping and experience of working with non-structured data will be a plus

·   Have extensive knowledge of predictive modeling, test design and Database querying

·   Be experienced in manipulating and analysing complex, high-volume, high dimensionality data from various sources to highlight patterns and relationships

·   Strong knowledge of either SAS, R or Python

·   Be proficient in using database querying tools and able to write complex queries and procedures using Teradata SQL and/or Microsoft TSQL

·   Be familiar with one or more reporting tools – Spotfire, Tableau / Oracle OBIEE / Brio

·   Be able to communicate complex quantitative analysis and algorithms in a clear, precise and actionable manner

·   Be adept at juggling several projects and initiatives simultaneously through appropriate prioritisation

·   Exhibit written and spoken English fluency



·   At least 4 years of experience in analytics required

·   At least 2 years of experience in a supervisory role



·   About 4-6 weeks of travel to the US in a year required

·   Must be legally authorised to work in India for any employer without sponsorship

·   Successful completion of interview required to meet job qualification

·   Reliable, punctual attendance is an essential function of the position

Interested candidates may send their resume to