It’s a tale of passion, discipline, dedication and serious business. And to talk about this dubbawala business model, Dr. Pawan Agarwal, CEO of Mumbai Dabbawalla Association, visited Vinod Gupta School of Management (VGSOM), IIT Kharagpur recently and captivate the students and teachers alike for an hour. The lecture by Dr. Agarwal was one of the main attractions of 'Purvodaya', the flagship Business fest of VGSoM. The theme of 'Purvodaya' 2017 was 'Simple, Smart and Sustainable' and who could have enlightened the students more on this than the Mumbai Dabbawalla's! "We have special focus on operations and supply chain management and the Dabbawalla's have exploded the students to the implementation of the same at the grassroots," said Prof. Tuheena Mukherjee of VGSoM.
Speaking at length to the students Dr. Agarwal explained how 5000 dabbawalla's transporting over 5 lakh lunch boxes from homes to offices and back have never